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Our Mission

  • Our mission is about what we do and our vision is about what we will become in the future. We aim to provide excellent care, instill hope, support recovery and to improve overall health and well-being.

    Our greatest challenges lie ahead and we have adopted six key values and principles to guide us forward.
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Exceptional Service. Extraordinary Care.

Why Rapid Action Health

We provide quality, flexibility and convenience to our valued clients. We listen to your healthcare needs and deliver clinical excellence, exemplary service and empathetic care.

We Promote Diversity
Our first value is Diversity. We are in the business of helping people and overcoming any barriers to recovery.
We Adopt Innovation
Our second value is Innovation. We are always learning and applying the highest quality in care.
We Build Respect
Our third value is Respect. Respect is a choice and it is about building trust, safety and maintaining well-being.
We Embrace Empathy
Our fourth value is Empathy. It underlies empathizing with the needs, thoughts and feelings of our clients and each other.
We Are Teamwork
Our fifth value is Teamwork. Relationships we build creates the great outcomes we pursue. We share in our successes.
We Foster Partnerships
Our Sixth value is Partnerships which are bigger than just collaboration and teamwork. We do whatever it takes.

Our Values

  • Our first value is Diversity. We are in the business of helping people from all walks of life, regardless of their socio-economic background. We each come from different experiences and have unique perspectives, and we respect and honour these differences. With that in mind, we promote cultural sensitivity and social awareness. We are focused on making improvements by acknowledging unconscious bias and overcoming these barriers.

    Our second value is Innovation. We are always learning and applying the highest quality in care, patient safety awareness and improving our overall services.
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  • Our third value is Respect. Respect is a choice and it is about building trust, safety and maintaining well-being. We choose to treat ourselves and others with respect as well as the resources provided to us. We are committed to be honest, transparent, dependable, trustworthy and maintain your privacy. We honor these qualities and we give it to others.

    Our fourth value is Empathy. It underlies understanding the needs, thoughts and feelings of our clients and that of our colleagues. We choose to show compassion and kindness to everyone we meet. We do our very best to relieve the suffering of others and promote their well-being. Compassion is why we embrace our clients and family-centered approach. This is also the reason we encourage a welcoming and caring environment.
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  • Our fifth value is Teamwork. Relationships we invest in creates the great outcomes we pursue. So we communicate, share information and collaborate with each other. We choose to empower all members of our team. We are different as can be. We each have our own dreams, hopes, strengths and weaknesses but we know we can count on each other. That is because we have a shared vision, mission and a shared set of values.

    Our sixth value is Partnerships. Partnerships are bigger than just collaboration and teamwork. It is about doing whatever it takes to make our client feel comfortable, supported and well cared for. We can only grow and get better together at providing the best quality care which our clients deserve. We do so by listening to our clients, team members and each other.
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